For campus telephone support, contact the Information Technology (IT) HelpDesk at 318-342-3333 to report a problem and have a support ticket placed.Ìý Also, you may useÌýÌýto issue a support ticket online.
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Away from the office? Check your messages remotely...
Call 318-342-5991
When prompted, enter * (star) and your 4 digit extension and #
Enter your passcode and #
At this point, everything will function as if you were at your office phone.
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We have compiled a series of self-paced short how-to videos for your reference.
Overview | general information
(2min. video)
Hardware OverviewÌý|Ìýhandset, connections, reversible stand & more
(4min. video)
TrainingÌý|Ìýcalling, speaker, transfer, voice mail & more functions
(18min. video)
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Below are selected videos on "how to use" specific features
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Office of
Information Technology
University Library
Room 302, ULM
Monroe, LA 71209
Business Hours
Monday-Thursday
7:30 a.m. to 5:00 p.m.
Friday
7:30 a.m. to 11:30 a.m.
Main Office
PH (318) 342-5015
FX (318) 342-5018
HelpDesk
(318) 342-3333
on-campus ext. 3333